Right of Withdrawal

As a consumer in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason.

Withdrawal Period

The withdrawal period expires 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.

How to Exercise Your Right of Withdrawal

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the model withdrawal form below, but it is not obligatory.

Please contact us at:

• Store: thelmasteimann
• Website: thelmasteimann.com

For full details on returns and refunds, please see our Refund Policy at: thelmasteimann.com/policies/refund-policy

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Model Withdrawal Form

To: thelmasteimann.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.

Note: This right of withdrawal does not apply to digital products (e.g. downloadable PDF patterns) that have been fully performed with your prior express consent and acknowledgment that you lose your right of withdrawal once the download has begun.